Hi.Fan - Help & Support

Account Management

• Can I use Hi.Fan on multiple devices?
• How can I delete my Hi.Fan account?
• How do I change my email address?
• How do I reset my password?
• How do I log into my account?

Bio Page

• Why does my Bio Page look different on mobile vs. desktop?
• Can I connect my Bio Page to Google Analytics?
• How do I track clicks and traffic on my Bio Page?
• How do I integrate my Bio Page with external tools (Google Analytics, Facebook Pixel, etc.)?
• Can I display my latest tweets, blog posts, or Instagram feed?

Features & Functionality

• Can I use Hi.Fan for my business or brand?
• How do I customize my profile and branding?
• Can I track analytics for my Bio Page and links?
• What is a QR Code, and how do I generate one?
• How do Short Links work?

General

• Does Hi.Fan comply with GDPR and other privacy laws?
• Can I make my Bio Page private?
• How does Hi.Fan protect my data?
• Is Hi.Fan safe to use?
• How do I contact customer support?

Getting Started

• What are the benefits of upgrading to a premium plan?
• What features are included in the free plan?
• Can I use Hi.Fan for free?
• Do I need a website to use Hi.Fan?
• How do I create an account?

Privacy & Security

• Does Hi.Fan comply with GDPR and other privacy laws?
• Can I make my Bio Page private?
• How does Hi.Fan protect my data?
• Is Hi.Fan safe to use?

QR Code

• What is a QR Code, and how do I generate one?

Subscription & Billing

• How do I get an invoice for my payment?
• Does Hi.Fan offer refunds?
• What payment methods are accepted?
• How do I downgrade or cancel my subscription?
• How do I upgrade to a premium plan?

Technical Support & Troubleshooting

• How do I contact customer support?
• Why can’t I log into my account?