Privacy Policy

Hi.fan respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By using Hi.fan, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1. Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Content: Information you include on your Hi.fan profile, such as links, images, and descriptions.
• Payment Information: If you purchase a paid plan, we collect payment details (processed through secure third-party providers).

1.2. Information We Collect Automatically

• Device Information: We collect details about the device you use to access Hi.fan, including IP address, browser type, and operating system.
• Usage Data: Information about how you use Hi.fan, including pages visited, clicks, and time spent on the platform.
• Cookies: Small files stored on your device that help us improve functionality and personalize your experience. For more details, see our Cookie Policy below.

1.3. Information from Third Parties

• If you connect Hi.fan to other platforms (e.g., social media accounts), we may receive information from those platforms as permitted by their privacy policies.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our services.
• Personalize your experience on Hi.fan.
• Send administrative communications, such as updates and billing notices.
• Respond to your inquiries and provide support.
• Analyze usage patterns to improve platform performance.
• Comply with legal obligations and prevent fraud or abuse.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following situations:

3.1. Service Providers

We share information with trusted third-party vendors who assist us in providing services, such as payment processors and hosting providers.

3.2. Legal Requirements

We may disclose information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Privacy Choices

You have the following rights regarding your information:

4.1. Access and Correction

You can access and update your account information through your dashboard.

4.2. Data Deletion

You may request the deletion of your account and associated data by contacting us at [email protected].

4.3. Opt-Out of Communications

You can opt out of receiving promotional emails by clicking "unsubscribe" in the email footer. Note that we may still send you transactional emails related to your account.

5. Cookies and Tracking Technologies

Hi.fan uses cookies and similar technologies to enhance user experience. Types of cookies we use include:

• Essential Cookies: Required for the website to function.
• Performance Cookies: Collect information about how you use Hi.fan to improve performance.
• Functional Cookies: Enable advanced features like remembering preferences.
• Advertising Cookies: Help us deliver relevant ads.

You can manage or disable cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive information (e.g., passwords and payment data).
• Regular security audits and updates.
• Access controls to prevent unauthorized data access.

While we strive to protect your information, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you delete your account, we will delete or anonymize your data, except where retention is required by law.

8. International Data Transfers

Hi.fan operates globally. By using our services, you acknowledge that your information may be transferred to and processed in countries with different data protection laws than your own.

9. Children's Privacy

Hi.fan is not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe a child under 13 has provided us with personal data, please contact us, and we will take appropriate steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of Hi.fan constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us at:
Email: [email protected]